I've been using this software for a few months now and I'm very impressed. The interface is intuitive and easy to navigate, even for someone not particularly tech-savvy. The customization options are extensive, allowing me to tailor it perfectly to my business needs. I especially appreciate the robust reporting features which give me a clear overview of my sales pipeline. The open-source nature is a huge plus, giving me complete control and the ability to integrate it with other systems. Support from the community has been fantastic whenever I've had questions or needed assistance. Overall, this is a powerful and flexible CRM that's well worth the time investment to set up. Highly recommend.