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FAQs – PHP Souq | Your Guide to Digital Downloads & Licensing

Welcome to PhpSouq


PHPSOUQ is a trusted platform providing a variety of digital solutions, including PHP scripts, templates, and plugins. Designed to support developers and businesses, our resources help streamline projects with efficiency and innovation. Need assistance? Our support team is here to help with any questions.

 

Purchasing & Downloading Products

 

1. How do I download a product from PHPSOUQ?

Once you make a purchase, you’ll receive a download link immediately. You can access your purchased products from your account dashboard anytime.

2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. You can view all available payment options during checkout.

3. Can I use the products purchased on PHPSOUQ for multiple projects?

It depends on the licensing terms of each product. Please review the licensing information provided on the product page to understand the usage rights.

4. Is there a limit to how many times I can download a product?

No, there is no download limit for the products you purchase. You can download them as many times as needed from your account dashboard.

5. Can I modify the code after purchase?

Yes, you can modify the code after purchase, as long as it complies with the product's licensing terms. Feel free to customize the product to suit your specific needs.

 

Licensing & Usage

 

1. Can I use the products purchased on PHPSOUQ for multiple projects?

It depends on the licensing terms of each product. Please review the licensing information provided on the product page to understand the usage rights.

2. Can I resell the products purchased on PHPSOUQ?

No, reselling or redistributing our products without explicit permission from the product authors is prohibited. Please refer to the product's licensing terms for further information on usage rights.

3. Are the products compatible with all versions of WordPress or other platforms?

Compatibility may vary depending on the product. Each product page includes detailed information about supported versions of WordPress, PHP, and other platforms. Please check the compatibility section before purchasing.

 

Support & Updates

 

1. How do I get support for a product?

For support inquiries, please visit the product page and contact the author directly. They will assist you with any technical issues or questions regarding the product.

2. How do I update the products I've purchased?

Product updates are made available by the authors through your account dashboard. You can download the latest version of any product from there whenever updates are released.

3. How do I report an issue with a product?

If you encounter any issues with a product, please contact the author directly through the product page. If you're unable to resolve the issue, you can reach out to our support team for assistance.

 

Customization & Development

 

1. Can I request a custom plugin or script?

Yes, we offer custom development services. Please get in touch with us through the contact page to discuss your requirements.

2. How can I suggest a new feature or product?

We value your input! If you have suggestions for new features or products, please send us a message through our contact page, and we’ll consider your ideas for future updates.

 

Subscription & Refunds

 

1. Is there a subscription plan available?

Yes, we offer both one-time purchases and yearly subscription plans for our premium services. The subscription plan provides additional benefits such as discounts, early access to new products, and extended support.

2. Can I cancel my subscription anytime?

Yes, you can cancel your subscription anytime. However, please note that cancellations are effective at the end of your current billing cycle, and no refunds will be provided for the remaining term.

3. Do you offer refunds?

We offer refunds on a case-by-case basis, subject to our refund policy. If you have any issues with your purchase, please contact us within 30 days of purchase for assistance.

 

Free Products & Promotions

 

1. Do you offer any free products?

Yes, we offer a selection of free products that you can download and use. Please check the "Free Downloads" section on our website for the available options.

2. How can I stay updated with new products and offers?

You can subscribe to our newsletter or follow us on social media to stay informed about our latest offerings, updates, and promotional discounts.

 

Privacy & Contact Information

 

1. What is your privacy policy?

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. You can read the full Privacy Policy on our website.

2. How can I contact PHPSOUQ?

You can contact us through the "Contact Us" page on our website. Alternatively, you can reach us via email at support@phpsouq.com , and we will get back to you as soon as possible.

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