This system is a good foundation for managing bookings. The multilingual feature is a definite plus and worked flawlessly in our tests. The interface is intuitive enough for our staff to pick up quickly, even those less tech-savvy. However, the reporting features could use some improvement. Generating custom reports is cumbersome, and the pre-built reports lack some key metrics we need. Also, while the system is generally stable, we experienced a few minor glitches during peak booking periods. Overall, it's a solid product, but some refinements would make it excellent.