The app works well enough for its core function, booking rides. The bidding system is an interesting addition and I've seen it result in lower fares a few times. However, the user interface feels a bit clunky and could use some streamlining. Navigation isn't always intuitive and some features are buried in menus. There were also a couple of minor glitches – nothing major, but enough to be noticeable. Overall, it's functional, but definitely room for improvement in terms of design and polish. I'd recommend it with some caveats.