I was hoping for a more intuitive experience. The platform has some powerful features, and I can see the potential, but the interface feels clunky at times. Navigation isn't always straightforward, and some functions require more clicks than necessary. Customer support was responsive, but I shouldn't have needed to contact them so often for basic tasks. It's functional, but definitely needs some work to improve user-friendliness. For experienced developers, it might be fine, but for someone less technically inclined, the learning curve is steep.